Canadagicc (referred to as “we” or “us”) is dedicated to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us at support@canadagicc.com.

We understand and respect our users’ need for privacy and are committed to safeguarding the privacy of anyone who accesses, visits, uses, or engages with our website, products, or services (our “Services”).

This Privacy Policy describes the types of information we collect from users, why we collect this information, how we use it, and the choices you have regarding your data. We encourage you to read this document carefully to make an informed decision about using our Services.

By using our Services, you agree to the terms of this Privacy Policy, and your ongoing use constitutes your agreement to it. All personal information collected through our Services is processed and controlled by Canadagicc and its carefully selected subcontractors, all of whom are obligated to adhere to this Privacy Policy.

1 – THE BASIS FOR INFORMATION COLLECTION

To provide and administer our Services effectively, we collect and process both Personal and Non-Personal Information as detailed below. We rely on various legal grounds for processing your Personal Information, including fulfilling our contractual obligations, legitimate interests in providing our Services, and compliance with legal and regulatory obligations.

If you do not agree to this Privacy Policy, please do not use our Services.

2 – WHAT INFORMATION DO WE COLLECT?

2.1 – Personal information you disclose to us:

  • Name and Contact Data: Full name, email address, and telephone number.
  • Evaluation Data:
    • Personal Information: Full name, gender, email address, phone number, full mailing address, date of birth, marital status, number of dependents, information about criminal records or serious health conditions.
    • Education and Training: Highest level of education, including program duration, field, and country of study.
    • Work Experience: Details of work experience over the last 10 years, including job descriptions, start and finish dates, and hours worked per week.
    • Financial Information: Estimated net worth and cash flow.
    • Language Skills: Proficiency in English and French.
    • Adaptability Information: Family members residing in Canada.

We collect data necessary for payment processing if you make purchases, such as your payment instrument number and security code. Your full payment instrument details are not stored in our systems, except for essential identifiers.

2.2 – Personal Information we collect automatically:

We may collect any information you provide through communications with us (e.g., customer support) and any voluntary information you share while using our Services. We may also log reports of offensive or objectionable language.

2.3 – Information automatically collected:

We automatically collect certain non-personal information when you visit, use, or navigate our website. This may include:

  • Device and usage information for internal statistics and customer support.
  • Analytics data for performance tracking and statistical analysis.

Automatically collected information helps maintain the security and operation of our website and is used for internal reporting purposes.

3 – HOW DO WE USE YOUR PERSONAL INFORMATION?

We process your Personal Information for compelling legal reasons and to fulfill your requests for Services, in compliance with all legal obligations. Specifically, we use your Personal Information for:

  • Fulfilling and managing your orders.
  • Marketing, advertising, and promotional communications.
  • Providing administrative information.
  • Posting testimonials (with your consent).
  • Requesting feedback.
  • Enforcing our terms and policies.
  • Responding to legal requests and preventing harm.

4 – COOKIE POLICY

Our Services include tracking technologies such as cookies and pixels for gathering information automatically. Cookies are small text files placed on your hard drive by a web server when you access our Services.

Cookies serve various purposes, including enhancing user experience and enabling certain website features. Most web browsers automatically accept cookies but allow you to modify settings to decline cookies if preferred. You may also delete cookies following your browser’s instructions.

We may allow third parties to use cookies for analytics, advertising, and tracking purposes. You can find more information about cookies and manage your preferences via the links provided above.

5 – YOUR RIGHTS

You have rights regarding your Personal Information, including the right to access, rectify, or delete your data. To exercise these rights, please contact us at support@canadagicc.com.

6 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our Services after such changes signifies your acceptance of the updated policy.

4 – WILL YOUR INFORMATION BE SHARED WITH ANYONE?

4.1 Situations for Disclosure
We only share your information under the following circumstances:

  • Service Performance: To fulfill the services you’ve engaged us for, we may share your information with subcontractors, including immigration consultants, lawyers, immigration agents, and relevant authorities.
  • Legal Compliance: We may be required to disclose your information to comply with local or international laws, including court orders or subpoenas. This also includes situations where we believe disclosure is necessary to protect our rights or investigate potential legal violations.
  • Vital Interests and Legal Rights: Your information may be disclosed to prevent fraud, protect you or others’ safety, or in legal proceedings where we are involved.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new organization. We’ll strive to notify you of such changes.

4.2 Specific Situations for Sharing
We may also share your information with third-party service providers or agents performing services on our behalf (such as payment processing or data analysis). We do not sell, rent, or trade your information for third-party promotional purposes.

5 – HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information as long as we provide services and to comply with legal obligations, such as tax and accounting requirements. Our retention periods consider the type of information collected, its purpose, and the necessity of destroying outdated or unused data promptly. Once there’s no legitimate business need to process your personal information, we will either delete or anonymize it. Records containing your personal information will be kept as required by law.

6 – HOW DO WE KEEP YOUR INFORMATION SAFE?

We take robust measures to ensure your personal information is secure. Our practices include industry-standard procedures to protect the confidentiality, integrity, and availability of your data. However, while we strive to safeguard your information, we cannot guarantee absolute security against unauthorized access or cyber threats.

Please be aware that your data may be transmitted through third-party infrastructures outside our control, and no transmission method over the Internet is 100% secure.

7 – WHAT ARE YOUR PRIVACY RIGHTS?

At CANADAGICC, we respect your data protection rights, which include:

  • Right to Access: You can request copies of your personal data.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can ask for your personal data to be erased under certain conditions.
  • Right to Restrict Processing: You may request the restriction of your personal data processing under certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal data, especially for direct marketing purposes.
  • Right to Data Portability: You can request a transfer of your data to another organization or directly to you under certain conditions.
  • Right Against Automated Decision-Making: We do not make decisions with legal implications based solely on automated processing.
  • Right to File a Complaint: You can lodge a complaint with your local data protection authority if you believe your rights have been violated.

Please note that these rights may not be absolute and could be subject to legitimate interests or legal obligations. After the deletion of your personal data, rights such as access, erasure, and data portability cannot be enforced.

If you make a request, we have one month to respond. For any inquiries regarding your rights, please contact us via:

If you’re unsatisfied with our response, you can file a complaint with the relevant data protection authority.

8 – RECEIVING AND DELETING YOUR PERSONAL INFORMATION

You can request a copy of your personal information stored with us by submitting an information access request via email. Please send this request from the connected email address.

You may also request the deletion of your personal information linked to your account. We will process this request within 30 days. Note that:

  • Deletion may take longer if some data is stored in backup systems.
  • We may retain information received through public means.
  • We might keep certain information if required by legal obligations or for dispute resolution.

To submit a request, please email support@canadagicc.com.

9 – MINORS

Our services are intended for individuals over 18. If you are under 18, please do not provide us with any personal information.

We reserve the right to verify any personal information collected. If we learn that we have collected data from a minor, we will delete that information. If you suspect a minor has shared information with us, please contact us at support@canadagicc.com.

10 – CHANGES TO THE PRIVACY POLICY NOTICE

By registering for our services, you agree to this Privacy Policy. If you disagree with any terms, please refrain from using our services.

This Privacy Policy may be updated periodically. We will notify you of significant changes by posting the updated policy here. Please check this page regularly to stay informed about our privacy practices.

11 – HOW CAN YOU CONTACT US ABOUT THIS POLICY?

For any questions or comments regarding this policy, please email us at support@canadagmc.com.

Last updated: 06/2024